Terms & Conditions

Last updated: December 14, 2024

Introduction

Welcome to Total Task ("we", "our", "us"). By accessing or using our website, app, or services, you ("you", "the client", or "the user") agree to the following Terms & Conditions.

If you do not agree with these terms, please do not access the site or use our services.

1. What Total Task Is

Total Task is a human-powered digital assistance service supported by AI. You can request tasks; our taskers complete them; and we deliver results to you.

We reserve the right to refuse illegal, harmful, or unethical requests.

2. Using Total Task

You agree to:

  • Provide accurate information about your tasks
  • Use the platform legally and respectfully
  • Not misuse the system, exploit pricing, or attempt to harm the platform

We may suspend or restrict access if a user violates these rules.

3. User Location

By using our service, you acknowledge that we may collect your approximate location.

By using Total Task, you understand and agree that:

  • We may collect your approximate location (city and country) via your IP address
  • This information may be shared with service providers (taskers) to improve service delivery when you create tasks
  • Location information helps taskers provide better, more localized service
  • You can control location visibility in your account settings at any time
  • We do NOT track or store precise GPS coordinates or your exact address

Your Rights:

  • You can hide your location in Profile → Location & Privacy
  • When hidden, taskers will NOT see your location
  • You can request deletion of your location data at any time

For more details, see our Privacy Policy.

4. Task Completion

When you submit a task:

  • You receive an estimated price & time
  • The task begins once payment is authorized (or as defined by your plan)
  • Your location (if visible) may be shared with the assigned tasker

We make every reasonable effort to deliver tasks on time and with good quality, but timelines may vary depending on complexity and available information.

5. Payments

Payments are processed through third-party processors like Stripe or PayPal.

Prices may vary depending on:

  • Complexity
  • Speed
  • Tasker availability
  • Overtime
  • Special requests

Some tasks may be offered for $0 depending on promotions or Total Task discretion.

6. User Content

You may upload files, text, or data needed to complete your task. You confirm that:

  • You own the rights to this content OR
  • You have legal permission to share it

We are not responsible for legal issues arising from content you provide.

7. Intellectual Property

You own the final delivered work unless otherwise stated. We retain rights to our platform, systems, branding, and technology.

8. Acceptable Use

You agree NOT to use Total Task to:

  • Break laws
  • Harass or harm others
  • Request dangerous, unethical, or prohibited activities
  • Abuse discounts or promotional systems
  • Attempt to hack, exploit, or harm the platform
  • Misrepresent your location or identity

9. Liability

Total Task is provided "as is". We are not liable for:

  • Losses caused by delays
  • Losses caused by information you provided
  • Indirect damages
  • Issues caused by third-party systems (payment processors, hosting providers, geolocation services, etc.)
  • Inaccurate location data from third-party services

Our total liability, if any, is limited to the amount you paid for the task in question.

10. Data Protection & Privacy

We take your privacy seriously. By using Total Task, you agree to our data collection and usage practices as described in our Privacy Policy.

GDPR Compliance (EU Users)

If you're located in the European Union, you have additional rights under GDPR including the right to access, rectify, erase, and port your data. Contact us at privacy@total-task.com to exercise these rights.

CCPA Compliance (California Users)

California residents have the right to opt-out of data sales (we don't sell data), request disclosure of data collected, and request deletion of personal information.

11. Account Termination

We may suspend accounts that misuse the platform or violate these terms.

You may delete your account at any time. Upon deletion, your location data will also be removed unless required for legal compliance.

12. Changes to Terms

We may update these Terms occasionally. Your continued use of the platform means you accept the updated version. We will notify you of significant changes via email or platform notification.

Check the "Last updated" date at the top of this page to see when terms were last modified.

13. Governing Law

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].

Note: Update this section with your actual jurisdiction once determined.

14. Contact

For any questions about these Terms or your location data, please contact us:

Questions About Our Terms?

Our support team is happy to help clarify any questions you may have.

Contact Support