Privacy Policy

Last updated: December 6, 2025

Introduction

At Total Task ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and email address
  • Account credentials
  • Payment information (processed securely through third-party payment processors)
  • Task descriptions and communications
  • Profile information

Automatically Collected Information

When you access our service, we may automatically collect:

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Usage data and analytics
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your tasks and facilitate communication with taskers
  • Process payments and manage your account
  • Send you service-related communications and updates
  • Respond to your requests and provide customer support
  • Detect, prevent, and address technical issues or fraudulent activity
  • Analyze usage patterns to improve user experience
  • Send promotional communications (with your consent)

Information Sharing and Disclosure

We may share your information in the following circumstances:

With Taskers

We share relevant task information with assigned taskers to complete your requests. This includes your task description, communication history, and necessary contact details.

With Service Providers

We work with third-party service providers who assist us with payment processing, hosting, analytics, customer support, and other business operations.

For Legal Reasons

We may disclose your information if required by law or in response to legal processes, or to protect the rights, property, or safety of Total Task, our users, or others.

Business Transfers

If Total Task is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure payment processing through PCI-compliant providers
  • Regular security assessments and updates
  • Limited access to personal information by employees
  • Secure authentication and access controls

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing communications
  • Data portability: Receive your data in a portable format
  • Withdraw consent: Withdraw consent where we rely on it

To exercise these rights, please contact us at privacy@total-task.com

Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your activity on our service. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features.

For more information, please see our Cookie Policy.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Questions about privacy?

We're here to help. Contact our privacy team anytime.

Contact Privacy Team